Privacy Policy
RobustLMS is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with global privacy regulations.
Last Updated
January 2025
Global Compliance
GDPR, CCPA, LGPD
Security
SOC 2 Type II
Your Privacy Rights
Under various privacy laws including GDPR, CCPA, LGPD, and others, you have fundamental rights regarding your personal data. We respect these rights and provide you with full control over your personal information.
Right of Access
View and download your data
Right to Rectification
Correct inaccurate data
Right to Erasure
Delete your data
Right to Restrict
Limit data processing
Right to Object
Object to processing
Data Portability
Transfer your data
Personal Information
Information you provide directly when creating an account or using our services.
Data Categories
- Full name and contact details
- Account credentials and preferences
- Profile information and biographical data
- Course content and materials you upload
How We Use It
- Account management and authentication
- Service delivery and customization
- Customer support and communication
- Legal compliance and security
Payment & Financial Information
Financial data processed securely through our payment providers in compliance with PCI DSS standards.
Data Types
- Payment method details (encrypted)
- Transaction history and billing records
- Subscription and plan information
- Tax identification numbers (where required)
Security Measures
- PCI DSS Level 1 compliance
- End-to-end encryption (AES-256)
- Tokenized payment processing
- Regular security audits
Analytics & Third-Party Data
Usage & Analytics Data
Data collected to improve our services and understand user behavior, with appropriate consent mechanisms.
- Website interactions and navigation patterns
- Service usage statistics and preferences
- Performance metrics and error logs
Third-Party Sources
Information we may receive from third-party sources, always in compliance with applicable laws.
- Social media integration data
- Publicly available business information
- Referral and partnership program data
Legal Basis & Data Protection
Legal Basis for Processing
We process your personal data based on the following legal grounds as required by international privacy laws:
Security Measures
We implement industry-standard security measures and comply with international data protection standards.
Data Retention & International Transfers
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Data is automatically deleted or anonymized after the retention period expires.
International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through international compliance measures.
Contact Us & Data Protection Officer
If you have any questions about this Privacy Policy, want to exercise your rights, or need to report a data breach, please don't hesitate to contact us or our Data Protection Officer.
Privacy Team
privacy@robustlms.com
For general privacy inquiries
Headquarters
123 Business St, San Francisco, CA 94105
Main office location
Support
+1 (555) 123-4567
24/7 customer support
Data Protection Officer
For EU residents, you may also contact our designated Data Protection Officer for specialized assistance.
Questions About Your Privacy?
Our privacy team is here to help you understand your rights and exercise control over your personal data.